Follow These Steps for Great Website Usability
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We teach debt killing videos but today, we will teach you on the entrepreneur side how to make great websites.
Steve Krug, considered as one of the leaders in usability came out with a great book called Dont’ Make Me Think.
Happy customers mean they stay on your site longer, meaning more purchases or chance to click on ads.
1) USABILITY MEANS
Pretty obvious. Usability means making sure something works well, and that the user of average ability or experience can use it for its intended purpose without getting hopelessly frustrated. Don’t piss off the user.
2) WEB APPLICATIONS SHOULD EXPLAIN THEMSELVES
As far as humanly possible, when I look at a web page it should be self-evident. Obvious. Self-explanatory. Should be easy to use or natural.
3) DON’T MAKE ME THINK
As a rule, people don’t like to puzzle over how to do things. Often times I advise people to test their website with children to see if they understand. If people who build a site don’t care enough to make things obvious it can erode confidence in the site and its publishers.
4) DON’T WASTE MY TIME
Much of our web use is motivated by the desire to save time. As a result, web users tend to act like sharks. They have to keep moving or they’ll die. Time is money.
5) USERS STILL CLING TO THEIR BACK BUTTONS
There’s not much of a penalty for guessing wrong. The penalty for guessing wrong on a website is just a click or two of the back button. The back button is the most-used feature of web browsers.
6) WE’RE CREATURES OF HABIT
If we find something that works, we stick to it. Create something great and users will love your site and return.
Once we find something that works — no matter how badly — we tend not to look for a better way. We’ll use a better way if we stumble across one, but we seldom look for one.
7) NO TIME FOR SMALL TALK
Let’s get to the POINT! Happy talk is like small talk – content free, basically just a way to be sociable. But most Web users don’t have time for small talk; they want to get right to the beef. You can – and should – eliminate as much happy talk as possible.
8) DON’T LOSE SEARCH
Make sure users can find your CONTENT! Some people (search-dominant users), will almost always look for a search box as they enter a site. These may be the same people who look for the nearest clerk as soon as they enter a store.
9) WE FORM MENTAL SITE-MAPS
So make sure you have simple structures. When we return to something on a Web site, instead of replying on a physical sense of where it is, we have to remember where it is in the conceptual hierarchy and retrace our steps.
10) MAKE IT EASY TO GO HOME
Sometimes I just want to go back to the beginning. Having a home button in sight at all times offers reassurance that no matter how lost I may get, I can always start over, like pressing a Reset button.
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